HESSA's CV
HESSA ABDULLA MOHAMMED ALHAJ RASHIDI
Relationship Manager
Profile summary
Dedicated Relationship Manager with 3 years of progressive experience in corporate and personal banking. Proven capability in managing international corporate portfolios, coordinating cross-border coverage, and driving revenue performance. Committed to maintaining strong governance standards and delivering integrated multi-product solutions for clients.
Career highlights
Corporate Portfolio Management: Owns and strategically manages a portfolio of international corporate subsidiaries as the primary relationship lead for day-to-day servicing and forward-looking banking requirements.
Cross-Border Coverage Coordination: Coordinates cross-border coverage across an international banking network by mobilizing internal product partners to deliver integrated multi-product solutions and client outcomes.
Account Opening and Revenue Performance: Opens and manages customer accounts, credit cards, and loans while meeting revenue targets continuously within personal banking operations.
Credit Risk and Governance: Maintains governance and control standards by adhering to internal compliance requirements, managing credit workflows, and handling documentation due diligence.
Key skills
Professional experience
Manages an international portfolio of corporate subsidiaries in the UAE, serving as primary relationship lead for day-to-day servicing and banking needs. Directs cross-border coverage and internal product partners across global payment, trade, and market specialties to deliver multi-product solutions.
- Deepens senior stakeholder engagement with CFOs and regional treasury teams to expand wallet share and retain accounts.
- Executes end-to-end client onboarding, account maintenance, and operational issue resolution in partnership with internal teams.
- Drives pipeline and revenue management through opportunity tracking, structured call planning, and executive meeting preparation.
- Manages internal credit and risk workflows, supporting credit-related activities and navigating documentation mechanics.
- Maintains governance standards by executing KYC refresh cycles and due diligence documentation to ensure regulatory compliance.
Handled personal banking portfolios and priority client relationships, assessing risk profiles and reviewing financial documentation within delegated lending limits. Maintained account operations across credit cards and loans while communicating application outcomes to clients according to regulatory requirements.
- Exceeded monthly revenue targets consistently by maintaining portfolio growth across customer accounts, credit cards, and loan products.
- Evaluated loan applications and supporting financial documents to determine creditworthiness and eligibility within established limits.
- Conducted applicant interviews to verify financial positions, requested missing documentation, and documented formal approval or decline decisions.
Coordinated event logistics for operations by sourcing caterers and venues to meet functional needs and financial limits. Collaborated with customers to gather requirements and supplied tailored service.
- Contributed creative ideas and practical recommendations that supported the expansion and improvement of ongoing projects.
- Sourced suitable caterers and venues to align event logistics with organizational requirements and financial budgets.
Supported the management team in 2017 by handling scheduling operations, coordinating learning and development initiatives, and assisting with recruitment processes across departments.
- Screened candidates by phone and helped shortlist applicants for open positions.
- Managed calendar schedules and prioritized appointments to maintain operational flow.
- Organized training programs and tracked participation records.
- Maintained accurate data entry, ensuring records were complete, consistent, and up to date.
- Prepared and managed documentation, producing clear reports and filing information in an organized, compliant way.
Projects
Summer internship | DP World 2017 Supported the manager with recruitment, screening candidates by phone and helping
Managed the manager’s calendar, scheduling meetings and prioritizing appointments to keep plans track.
Co-ordinated learning and development activities, helping organize training and track participation and progress.
Maintained accurate data entry, ensuring records were complete, consistent, and up to
Prepared and managed documentation, producing clear reports and filing information in an organized, compliant way. Zayed University 2013-2019 Bachelor’s degree in communication and media science | Dubai Dubai National School 2013 High School Diploma | Dubai, UAE.